Friday, June 26, 2009

Thank you for calling the psychiatric hotline.. oh wait...


Friday, right before lunch a call came into me. I said my intro and then the voice on the other end just started speaking in tongues. I was getting ready to ask him if he would like a Spanish rep, (although I was not quite sure if that was his language) when he started speaking perfect English:

"There are people out here digging on my lawn all the way up to my house. They are not supposed to be here. They are not the same sewer trucks that were her yesterday. These are the same trucks that were reported stolen to the county. This is a conspiracy, I have written Washington DC about this and I am suing the county"


I got the attention of my teamleader who sits right in front of me. She logged in to my phone to listen. I broke in to his ramblings, trying to contain my laughter. "I'm sorry sir, you have the wrong number." I explained to him who were are and what we do. I then asked him if he took his meds this morning how I could help him.
He yelled, "I already told you how you can help me, you need to call in somebody rich to come get me. This is a conspiracy". I replied, "Sir if you feel like your life is in danger, you need to hang up with me and call 911"

"I told you this was a conspiracy, the cops are in on it too, that's why I can't call them. I explained again that there was nothing I could do to help him. He mumbled something in tongues and hung up the phone.

While I was at lunch, he called back. He got a male representative who reminds me of "The Stapler Guy" from Office Space So "Milton" answers the phone, and the same guy just starts spewing weights of the trucks and numbers. Milton explained again who we are and what we do. The guy said, "Yes I know who you are I OWN this company." Then he hung up. Next, he calls back and gets the girl that sits right next to Milton. She, too explains that he has the wrong number. When he starts cussing her out, she said "Sir, you do not have to be so inappropriate" My team leader IM'd her and told her to transfer the call to her.
When she did, he starts cussing, my TL out as well. She copied down down his number before he hung up and had our tech guy block his number.

It is quite obvious the guy was mentally ill. I don't think THAT in of itself is funny. I am not making light of mental illness. But the conversation was too hilarious not to share.

10 comments:

dizzblnd said...

Excellent that you can block his phone number. I would love to block our kinda known drug dealers from coming to school!!!

dizzblnd said...

That would be some powerful technology. Maybe one day.

dizzblnd said...

If mental illness was funny, I would be a comedian! LMAO!

dizzblnd said...

I thought you already are ;) mental that is.. ;P

dizzblnd said...

Even my dear sweet brother had a sense of humor about his illness and himself when he was stronger, it's what got him through you know? This was even funnier when I read the story!

dizzblnd said...

I know he did. He was awesome that way! He's grinnin now.. I just KNOW it

dizzblnd said...

Maybe is wasn't mental illness at all. It could have been just a bad acid trip. I remember once when I was in college....oh, nevermind, you're right, it was mental illness.

dizzblnd said...

I used to havbe somebody calling into me at my tech support job thinking they were calling the Sally Jessy Raphael show (yeah, I';ve been doing this forever!)...

dizzblnd said...

LOL! yeaaaaaaaaaah we'll go with that.. fornow..
but I expect to hear all about your college days on your blog VERY soon

dizzblnd said...

You should have scheduled them.. told them someone would meet them at the airport the next day.

Ok so I am a little mean.